If you’re a Mac Nuance customer you may have gotten an email last month entitled Product Discontinuation Notice. This email gave you the sad news that Dragon Professional Individual for Mac (the only Mac product Nuance had) was discontinued as of 22 October 2018 (two days before the email was sent.)
Now, I had my problems with Dragon Pro (The Demise of Dictation) but people commented on my “I give up!” post saying that I just hadn’t used it correctly. That’s as may be, but Dragon Pro for Mac had other problems besides my dictating ineptitude. For some time, it’s been having problems with applications using Apple’s 64-bit text toolkit (Dragon on Scrivener 3 has gone haywire.) Nor has it ever been the stellar performer that Dragon Pro on Windows has been—in fact, one noted writer on the subject, Scott Baker, frankly suggests in A Writer’s Guide to Training your Dragon that Mac users get a cheap Windows machine or use Boot Camp on their Macs in order to use the Windows version of Dragon. Nor did his recommendation change when Dragon Pro for Mac version 6 was released, although he conceded that the software was reported to be more usable.
Why would Nuance discontinue Dragon Mac? They aren’t talking, but the problems with 64-bit text apps are definite. Further, MacOS won’t support 32-bit apps past the current major release (Mojave.) My own speculation is that Nuance, looking at a product that has never been up to its (Windows) standards and is (probably) not especially profitable for all its absurdly high price, was not willing to dump “good money after bad” in order to update it for the 64-bit text kit plus addressing any other problems it may have.
Now, I don’t feel any sorrow that Dragon Mac is gone—it means I will never again have the option of picking it up, deciding that it’s not working for me, or of spending hours with the notoriously bad Nuance tech support who tell me that it’s not working for me (duh.) Aside from the depressing feeling of getting dumped, I’m okay, but for many Mac users dictation is not optional. Yet, to the best of my knowledge, there is no other commercial third-party dictation software for Mac. So Mac-using writers who need dictation have fewer choices at this point:
- Use Mac, iOS, or Android native dictation. (Free with your device.)
- Use Dragon Anywhere (on iOS or Android). ($150 USD/year)
- Get Windows (see above). After investing in Windows hardware and software (cost varies), buy Dragon Professional. ($300 USD)
Not an outstanding list of choices. Good luck, Mac writers using dictation.